ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic Voices Posts Freshness Last poster
 
[Resolved] Hide Brands from Navigation Information Box

in: Shoppica OpenCart Theme

3 6 2672 days  TB Support
[Resolved] Fatal Error…

in: Shoppica OpenCart Theme

2 12 2672 days  TB Support
[Resolved] blurry images

in: Shoppica OpenCart Theme

2 2 2674 days  TB Support
[Not a support question] hide color schemer in admin

in: Shoppica OpenCart Theme

2 4 2674 days  TB Support
[Resolved] .s_grid_view .s_item h3

in: Shoppica OpenCart Theme

2 4 2674 days  TB Support
[Resolved] How to search in product description and in subcategories?

in: Shoppica OpenCart Theme

2 4 2674 days  TB Support
Search in product description and subcategories

in: How to…

1 1 2674 days  TB Support
[Resolved] Need to edit padding/margins on accounts page

in: Shoppica OpenCart Theme

2 7 2674 days  TB Support
[Resolved] Need to change dimensions on a textfield in checkout page & in drop down list in products

in: Shoppica OpenCart Theme

2 4 2674 days  TB Support
[Resolved] Additional Product images are showing in 2 columns rather than 1 row, why?

in: Shoppica OpenCart Theme

2 4 2674 days  TB Support
[Resolved] The page you requested cannot be found!

in: Shoppica OpenCart Theme

2 6 2676 days  TB Support
[Resolved] Height of slider

in: Shoppica OpenCart Theme

2 4 2676 days  TB Support
[Resolved] What a way to install a template?

in: Shoppica OpenCart Theme

2 2 2676 days  TB Support
[Resolved] Lost categories in menu header / Remove product comparison

in: Shoppica OpenCart Theme

2 4 2676 days  TB Support
[Not a support question] Adding another Text grouping under "Product Code:"

in: Shoppica OpenCart Theme

2 3 2676 days  helixconcepts
Viewing topic 8,971 (of 9,449 total)