If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Change cart icon Shoppica 2 in: Shoppica 2 OpenCart Theme	3	5	3782 days	TB Support
[Not a support question] Make it responsive in: Shoppica HTML Theme	2	2	3782 days	TB Support
Facebook Activity Feed Widget instead of the Like box? in: Shoppica 2 OpenCart Theme	2	2	3782 days	TB Support
[Resolved] Sidebar does not appear on store page in: Shoppica WordPress Theme	2	8	3783 days	TB Support WP
[Resolved] Recent Twitter issue in: Shoppica WordPress Theme	2	6	3783 days	TB Support WP
Serious issue at checkout – Strict standard issue in: Shoppica WordPress Theme	2	14	3784 days	TB Support WP
[Resolved] Errors while importing Shoppica_Data.xml in: Shoppica WordPress Theme	3	8	3784 days	TB Support WP
[Resolved] Unoslider Not Auto Starting 1 2 in: Shoppica WordPress Theme	3	19	3784 days	TB Support WP
[Resolved] Can I upgrade to WP 3.8? in: Shoppica WordPress Theme	2	2	3784 days	TB Support WP
WordPress 3.8 issue in: Shoppica WordPress Theme	2	2	3784 days	TB Support WP
Theme is not full responsive on my website in: Shoppica WordPress Theme	2	4	3784 days	TB Support WP
[Resolved] Customer notes field not showing up in Shoppica in: Shoppica WordPress Theme	2	6	3785 days	TB Support WP
Experimental Cache Plugin Won't Install in: Shoppica 2 OpenCart Theme	1	1	3786 days	DirtyNails
[Not a support question] Custom category with diffrent image sizes in: Shoppica OpenCart Theme	2	2	3787 days	TB Support
[Resolved] Radio Button Misalignment in Payzippy Payment gateway in: Shoppica 2 OpenCart Theme	2	4	3787 days	TB Support