If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Custom Cart icon per store in: Shoppica 2 OpenCart Theme	2	3	3762 days	TB Support
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Opencart 1.5.6.1 in: Shoppica 2 OpenCart Theme	2	2	3762 days	TB Support
Site not rendering and not usable in IE 8/9, but fine in 10/11 in: Shoppica 2 OpenCart Theme	2	4	3762 days	TB Support
how to disable certain extensions in responsive layout in: Shoppica 2 OpenCart Theme	2	8	3762 days	TB Support
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[Resolved] Location "Showing x to x of xxx (xx pages)" for translation in: Shoppica WordPress Theme	2	4	3766 days	TB Support WP
Reposition Shipping Fields … in: Shoppica WordPress Theme	2	2	3766 days	TB Support WP
[Resolved] Widgets Not Working in: Shoppica WordPress Theme	2	8	3766 days	TB Support WP
change background color of right sidebar in: Shoppica WordPress Theme	2	2	3766 days	TB Support WP
detect language to add custom menu (menu.tpl) in: Shoppica 2 OpenCart Theme	2	2	3767 days	TB Support
[Resolved] [BabelSans font] TWO ERRORS downloadable font: rejected by sanitizer / invalid version tag in: Shoppica 2 OpenCart Theme	2	6	3767 days	TB Support
Looking for a file in: Shoppica OpenCart Theme	2	2	3767 days	TB Support
Twitter widget crashing my site. in: Shoppica 2 OpenCart Theme	2	2	3767 days	TB Support
Menu Bar in: Shoppica 2 OpenCart Theme	2	2	3767 days	TB Support