If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Not a support question] All categories Menu link in: BurnEngine	2	4	2313 days	TB Support
[Not a support question] Add weight to product page and category page for each product in: BurnEngine	2	2	2313 days	TB Support
How to change the bg color for the list with the categories. in: Kiddos OpenCart Theme	4	6	2313 days	TB Support
[Resolved] Mobile header breaks to blocks from 583px screen width in: Pavilion OpenCart Theme	2	6	2313 days	TB Support
How to move product image to top of page in mobile version ? in: BurnEngine	2	2	2313 days	TB Support
Help removing List Style Image (Ul list css) in: BurnEngine	2	4	2313 days	TB Support
[Not a support question] Facebook likebox disappeared in: BurnEngine	2	2	2313 days	TB Support
[Resolved] Make product options on option page collapse-able in: Technopolis OpenCart Theme	2	4	2314 days	TB Support
Display Dimensions (L x W x H) in product page in: Technopolis OpenCart Theme	2	2	2314 days	TB Support
Facebook Login (Isenselabs) in: Technopolis OpenCart Theme	2	2	2314 days	TB Support
[Resolved] Product Image in product page issue in: Technopolis OpenCart Theme	2	6	2314 days	TB Support
Possibility to name page builder blocks? in: BurnEngine	2	2	2319 days	ultimatia
Error screen briefly during checkout Pavilion Theme in: Pavilion OpenCart Theme	2	4	2320 days	qflies
Sticky Header in: Technopolis OpenCart Theme	2	5	2321 days	TB Support
[Resolved] Options images always is blured in: Kiddos OpenCart Theme	2	8	2324 days	TB Support