If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Some problems in this theme in: Shoppica WordPress Theme	2	4	4018 days	TB Support WP
Problem with gallery type Cloudzoom, can't see the first photo again after change to another one in: Shoppica WordPress Theme	2	2	4018 days	TB Support WP
Shoppica OpenCart – Facebook Widget Patch 1 2 in: Shoppica 2 OpenCart Theme	10	16	4021 days	TB Support
How to get the 'special category look' in the category bar in: Shoppica OpenCart Theme	2	2	4021 days	TB Support
[Resolved] How to customize the banner ? in: Shoppica 2 OpenCart Theme	3	4	4021 days	TB Support
[Resolved] English titles appearing in French site in: Shoppica 2 OpenCart Theme	4	8	4021 days	TB Support
Order number at Checkout Successful Page in: Shoppica 2 OpenCart Theme	3	5	4021 days	TB Support
My Facebook DONT WORK in: Shoppica 2 OpenCart Theme	2	5	4021 days	TB Support
[Not a support question] Tooltips on footer menu (small icons paypal etc.) in: Shoppica OpenCart Theme	2	2	4021 days	TB Support
Apply Coupon -> Empty Cart in: Shoppica 2 OpenCart Theme	2	3	4021 days	TB Support
Error Facebook plugin Shoppica2 in: Shoppica OpenCart Theme	2	2	4021 days	TB Support
How to Upgrade OC and Shoppica 2 in: Shoppica OpenCart Theme	2	4	4021 days	TB Support
Price dissapears on IE8 in product screen.. in: Shoppica 2 OpenCart Theme	3	5	4021 days	TB Support
Rental in: Shoppica 2 OpenCart Theme	2	4	4021 days	TB Support
[Not a support question] Change pagination in: Shoppica 2 OpenCart Theme	2	2	4021 days	TB Support