If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Prices tag not working in: Shoppica 2 OpenCart Theme	2	5	4134 days	TB Support
Product listing bug in Shoppica 2.2(.1) in combination with Opencart 1.5.4.1? in: Shoppica 2 OpenCart Theme	2	2	4134 days	TB Support
Checkout to Cart (vQmod) in: Compatible extensions	3	5	4134 days	TB Support
[Resolved] Intro Bar Removal in: Shoppica WordPress Theme	4	9	4134 days	TB Support
[Resolved] Featured Images / Latest posts /Twitter 1 2 in: Shoppica WordPress Theme	3	18	4134 days	TB Support
SEO Issue in: Shoppica WordPress Theme	2	2	4134 days	TB Support WP
Unable to link in text editor in: Shoppica WordPress Theme	2	2	4134 days	TB Support WP
Add to cart button not working? in: Shoppica OpenCart Theme	2	4	4135 days	TB Support
bottom search bar and menus. in: Shoppica WordPress Theme	2	2	4135 days	TB Support WP
[Not a support question] Back to top button – change the position in: Shoppica 2 OpenCart Theme	3	3	4135 days	boltonbull
Shippica Removed from ThemeForest! in: Shoppica WordPress Theme	3	5	4137 days	TB Support WP
How to replace layer slider with image (without pattern) in: Shoppica WordPress Theme	2	4	4137 days	TB Support WP
[Resolved] Theme Shortcodes not working. in: Shoppica WordPress Theme	2	2	4138 days	TB Support WP
Product font. in: Shoppica OpenCart Theme	3	4	4138 days	TB Support
Shoppica don't looks like your demo? in: Shoppica 2 OpenCart Theme	3	5	4138 days	TB Support