If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Problem installing in: Shoppica WordPress Theme	3	14	4167 days	TB Support WP
[Resolved] Product page add more tabs? in: Shoppica OpenCart Theme	3	8	4167 days	aaron1988
Beautiful Backgrounds look great with Shoppica theme at 1 $ in: General Questions	2	3	4167 days	Salhah
[Resolved] My site look like a crap on Mobile phone in: Shoppica 2 OpenCart Theme	2	3	4167 days	TB Support
Product Count – Major problem/error in: Shoppica 2 OpenCart Theme	2	2	4167 days	TB Support
[Resolved] [HELP] Disable fade effect on other product on featured module in: Shoppica OpenCart Theme	2	5	4167 days	TB Support
Intro Slideshow Help in: Feature Requests	2	2	4167 days	TB Support
Getting the Warning screen after following installation step-by-step. in: Shoppica 2 OpenCart Theme	2	3	4167 days	TB Support
[Resolved] Help me install the theme and I hope add the side bar on the left,pls see photo. in: Shoppica 2 OpenCart Theme	2	7	4167 days	TB Support
Seo friendly in: Shoppica 2 OpenCart Theme	2	4	4167 days	TB Support
[Resolved] Change layout and row items of Product Category page in: Shoppica OpenCart Theme	2	13	4167 days	TB Support
[Not a support question] Add Transcation Fee into the cart for the customers who purchase using netbanking.. in: Shoppica 2 OpenCart Theme	2	2	4167 days	TB Support
[Resolved] Shoppica 2.2 on 1.5.4 dropdown menu Region/State not working 1 2 in: Shoppica OpenCart Theme	4	20	4167 days	TB Support
[Resolved] Shoppica Banner Issue – Images stacking ontop of eachother in: Shoppica OpenCart Theme	4	11	4167 days	TB Support
Shoppica for WordPress + WooCommerce in: Feature Requests	2	2	4168 days	TB Support