If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Resolved] Opencart Migration with shoppica in: Shoppica 2 OpenCart Theme	2	2	4209 days	TB Support
[Resolved] Change colour of facebook like icon and text in facebook and twitter widgets in: Shoppica OpenCart Theme	4	8	4209 days	TB Support
[Resolved] Menu Highlight in: Shoppica 2 OpenCart Theme	2	2	4209 days	TB Support
[Not a support question] Product page not opening fully in firefox in: Shoppica OpenCart Theme	2	5	4209 days	TB Support
Change the URL, and now some Problems with Modul "Shoppica"… in: Shoppica 2 OpenCart Theme	2	2	4209 days	TB Support
Intro slideshow not showing correct in mobile in: Shoppica 2 OpenCart Theme	2	2	4209 days	TB Support
How to create additional pre-defined color scheme in the shoppica schemer? in: Shoppica OpenCart Theme	3	4	4210 days	ehong33234
[Resolved] checkout page ssl issues in: Shoppica OpenCart Theme	3	8	4210 days	sino
[Resolved] Twitter widget not loading in: Shoppica OpenCart Theme	3	4	4210 days	grus
Cannot access admin area after installation 1 2 3 in: Shoppica 2 OpenCart Theme	9	33	4210 days	TB Support
[Resolved] Fatal Error Constant TB_EXTENSIONS_ROOT already defined in: Shoppica 2 OpenCart Theme	1	2	4212 days	goldatlas
[Resolved] Help Please My hosting account has been block because of to much cpu usage on the index.php in: Shoppica 2 OpenCart Theme	5	12	4212 days	TB Support
Shoppica 2 banner issue in: Shoppica OpenCart Theme	2	2	4212 days	TB Support
[Resolved] Some problems and one questions – IE 8 and background image in: Shoppica 2 OpenCart Theme	2	10	4212 days	TB Support
modify background/border and width in: Shoppica 2 OpenCart Theme	2	6	4212 days	TB Support