If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Redirect on saving settings in: Shoppica 2 OpenCart Theme	3	14	4225 days	TB Support
Opencart latest version Help with Shopicav2 Latest update in: Shoppica OpenCart Theme	2	2	4225 days	TB Support
[Resolved] Would like to add an image/banner… in: Shoppica OpenCart Theme	2	4	4225 days	TB Support
Description in Intro Slider in: Shoppica 2 OpenCart Theme	2	4	4225 days	TB Support
[Resolved] Change Banner between featured&Latest in: Shoppica 2 OpenCart Theme	2	4	4225 days	TB Support
[Resolved] Sidebar not appearing in product view at all. in: Shoppica 2 OpenCart Theme	2	8	4225 days	TB Support
[Not a support question] help with making some changes to my theme……. in: Shoppica 2 OpenCart Theme	2	5	4225 days	TB Support
Modify Product info in: Shoppica OpenCart Theme	2	3	4225 days	TB Support
[Resolved] Fatal Error Help in: Shoppica 2 OpenCart Theme	2	6	4225 days	TB Support
[Not a support question] Product grid and list on Categories in: Shoppica OpenCart Theme	2	4	4225 days	TB Support
[Resolved] Color Scheme not Launching on FrontEnd in: Shoppica OpenCart Theme	2	12	4225 days	TB Support
Fatal Error: Class ‘Encryption’ not found in: Shoppica OpenCart Theme	2	2	4225 days	TB Support
not able to install shoppica2-on 1.5.3.1 in: Shoppica OpenCart Theme	2	2	4225 days	TB Support
Editing tb_themes admin template files with vqmod in: Shoppica 2 OpenCart Theme	2	6	4225 days	TB Support
[Resolved] New install of Shoppica 2.2 error when activating Shoppica module in: Shoppica 2 OpenCart Theme	2	4	4225 days	TB Support