If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.
This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.
Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.
Read the full support policy →
Announcements
| Forum | Topics |
|---|---|
| Archive | 29 |
- Oh bother! No topics were found here!
Forums
| Forum | Topics | |
|---|---|---|
| OpenCart Themes | ||
| Shoppica OpenCart Theme | 2,011 | 6638 |
| Shoppica 2 OpenCart Theme | 1,917 | 6393 |
| Pavilion OpenCart Theme | 2,098 | 7786 |
| Kiddos OpenCart Theme | 428 | 1837 |
| BurnEngine | 1,066 | 3452 |
| Technopolis OpenCart Theme | 501 | 1699 |
| WordPress Themes | ||
| Shoppica WordPress Theme | 1,308 | 6064 |
| HTML Templates | ||
| Shoppica HTML Theme | 41 | 111 |
| General | ||
| What’s new? Updates, additional Resources, and general announcements | 33 | 336 |
| Feature Requests What do you want in our themes? | 71 | 173 |
| Showcase Submit your site and see what others have done! | 26 | 84 |
| General Questions Common questions and feedback regarding forum use. | 46 | 106 |
Latest topics
| Topic | Voices | Freshness | Last poster |
|---|---|---|---|
| [Not a support question] Trendo: model product on product page | 2 | 2643 days |
 TB Support
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| Additional Images Different Sizes | 2 | 2643 days |
TB Support
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| Error on checkout in Trendo theme | 2 | 2643 days |
TB Support
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| error log | 2 | 2643 days |
TB Support
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| Filter Issue | 2 | 2643 days |
TB Support
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| Google+ | 2 | 2643 days |
TB Support
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| organie theme-contact us page | 2 | 2643 days |
TB Support
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| [Not a support question] Product structured data do not work. | 2 | 2643 days |
TB Support
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| Product Listing and detail page | 2 | 2643 days |
TB Support
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| [Resolved] BurnEngine – Organie Flower template – Seopack problem | 2 | 2643 days |
TB Support
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| [Resolved] Featured product block – Product box (hover) color not global | 2 | 2644 days |
TB Support
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| Mega Filter PRO screen size | 2 | 2644 days |
TB Support
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| image cache problem | 2 | 2644 days |
TB Support
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| Lang. and product problem | 2 | 2644 days |
TB Support
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| [Not a support question] 500 Internal error | 2 | 2644 days |
TB Support
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