If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Mega Filter Pro is not showing in: Technopolis OpenCart Theme	1	1	2031 days	wdevel
New pages (category, products, …) don't show in PageBuilder and show error in frontend in: BurnEngine	1	1	2031 days	diestadtgaertner
[Resolved] How to show Cart button when product is out off stock? in: BurnEngine	3	6	2032 days	TB Support
How to remove the Pavilion 2.3.1/BurnEngine 1.3.2 generator meta tag ? in: Pavilion OpenCart Theme	2	2	2032 days	TB Support
Remove padding in category description? in: Pavilion OpenCart Theme	2	7	2032 days	TB Support
[Not a support question] Improving Search Module in: BurnEngine	2	2	2032 days	TB Support
Module block “Bestseller products” not working with filter enabled in: Pavilion OpenCart Theme	2	4	2038 days	TB Support
Option Button Picture in: Pavilion OpenCart Theme	2	4	2038 days	TB Support
demo data is not set in: Kiddos OpenCart Theme	2	4	2038 days	TB Support
checkout problem in: Technopolis OpenCart Theme	2	8	2038 days	TB Support
Remove Google Plus in: Pavilion OpenCart Theme	2	4	2038 days	TB Support
Add specific content to specific products? in: Pavilion OpenCart Theme	2	4	2038 days	TB Support
Category thumbnails does not show on smaller screens in: Pavilion OpenCart Theme	2	4	2038 days	TB Support
Problem with admin section in: BurnEngine	2	2	2038 days	TB Support
Grids & Classes? in: BurnEngine	2	2	2038 days	TB Support