If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Upgrade Problem HELP in: Technopolis OpenCart Theme	2	2	2038 days	TB Support
[Resolved] How to update Organie to latest version in: BurnEngine	2	2	2038 days	TB Support
[Resolved] PNG image black on zoom in: BurnEngine	2	4	2038 days	TB Support
How to display Out of stock in the category for missing products? in: Technopolis OpenCart Theme	2	4	2041 days	TB Support
[Resolved] HELP: I need to change the Active button style for size options of the products in: Technopolis OpenCart Theme	2	4	2041 days	TB Support
[Resolved] Another Page builder endless loading in: BurnEngine	2	8	2041 days	TB Support
[Resolved] Pavilion Minimal Template – Price not showing in Product view in: Pavilion OpenCart Theme	2	6	2041 days	TB Support
[Resolved] Theme update in: BurnEngine	2	2	2041 days	TB Support
Problem loading page when edit blocks at theme Organie in: BurnEngine	2	13	2041 days	TB Support
[Resolved] SEO question in: BurnEngine	2	6	2041 days	TB Support
Css, Js issues in: Technopolis OpenCart Theme	2	2	2041 days	TB Support
The problem with the module QuickView in: BurnEngine	1	4	2042 days	sattium85
How to make templates of third party extensions compatible with BurnEngine? in: Pavilion OpenCart Theme	2	4	2046 days	TB Support
[Resolved] Is it possible to assign in Right/Left columns some products to some category? in: BurnEngine	2	8	2046 days	TB Support
[Resolved] How to use extensions that need the layout feature of Opencart? in: BurnEngine	2	6	2046 days	TB Support