If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Homepage error in: BurnEngine	2	2	2177 days	TB Support
Options conflict in: BurnEngine	2	4	2177 days	TB Support
Buying an article doesnt work! in: Technopolis OpenCart Theme	2	4	2184 days	TB Support
iscroll and filters in: Technopolis OpenCart Theme	3	5	2186 days	furnica10
[Resolved] What modules do I need to install or? in: Technopolis OpenCart Theme	2	7	2186 days	TB Support
[Resolved] Not show subcategories when main menu opens in: Kiddos OpenCart Theme	2	5	2187 days	TB Support
brainy filter not working in kiddos theme in: BurnEngine	3	3	2187 days	TB Support
[Resolved] Technopolis for OpenCart 1.5 in: Technopolis OpenCart Theme	4	6	2187 days	TB Support
[Resolved] Website crashed in: Pavilion OpenCart Theme	2	3	2187 days	TB Support
[Not a support question] Show options (size , color ) in Category Page with hover effect in: Kiddos OpenCart Theme	2	4	2187 days	TB Support
Error when completing order in: Technopolis OpenCart Theme	2	2	2187 days	TB Support
[Resolved] Localization question in: Technopolis OpenCart Theme	2	12	2188 days	TB Support
No captcha in: Kiddos OpenCart Theme	3	8	2190 days	seltik
Burn Engine crashes and says not installed in: BurnEngine	2	4	2193 days	bigmoon
how do I get multiple image columns? in: BurnEngine	1	1	2194 days	bigmoon