If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Simplify WooCommerce Buying Experience in: Shoppica WordPress Theme	3	14	3705 days	tchepourko
Last Tweets and FB Fan Page Widget Not Working in: Shoppica WordPress Theme	2	4	3706 days	TB Support WP
shoppica theme isn't compatible with Woocommerce 2.1.3. in: Shoppica WordPress Theme	3	3	3706 days	TB Support WP
Translation problem (single product page) in: Shoppica WordPress Theme	2	4	3706 days	TB Support WP
Issues with products losing info + how to get the actual number of products to show on front end? in: Shoppica WordPress Theme	3	6	3706 days	reboot
[Not a support question] The actual price on product page after adding options in: Shoppica 2 OpenCart Theme	2	4	3707 days	Adam
Add alt info to theme intro in: Shoppica OpenCart Theme	1	1	3707 days	jonmcr
IE Problems in: Shoppica 2 OpenCart Theme	1	2	3708 days	mattreigle
[Resolved] Banners not displaying after upgrade 2.2.1 to 2.2.4 & changelog issues in: Shoppica 2 OpenCart Theme	2	6	3708 days	TB Support
Payzippy payment module in: Shoppica 2 OpenCart Theme	2	2	3708 days	TB Support
Login Link is not localized in footer in: Shoppica 2 OpenCart Theme	2	2	3708 days	TB Support
How to add background into sidebar categories menu ? in: Shoppica 2 OpenCart Theme	2	2	3708 days	TB Support
Lost the reviews tab in: Shoppica WordPress Theme	2	7	3709 days	TB Support WP
[Resolved] Checkout notification not running in: Shoppica WordPress Theme	2	4	3709 days	TB Support WP
Change Price Label when Out of Stock in: Shoppica WordPress Theme	2	2	3709 days	TB Support WP