If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Shoppica Theme CP doesn not appear under modules. All steps followed correctly. Please Help. in: Shoppica 2 OpenCart Theme	2	5	3882 days	TB Support
Shoppica2 upgrade problem 2.2.3 -> 2.2.4 in: Shoppica OpenCart Theme	2	2	3882 days	TB Support
Shoppica2 Not Working on Second Store in Multistore in: Shoppica OpenCart Theme	2	2	3882 days	TB Support
7 feature clone modules fixed to work with Shoppica2! in: Compatible extensions	2	2	3882 days	TB Support
Moving product page social links and ratings under the product image in: Shoppica 2 OpenCart Theme	2	2	3882 days	TB Support
Shoppica Theme CP doesn not appear under modules. All steps followed correctly. Please Help. in: Shoppica OpenCart Theme	3	13	3882 days	TB Support
[Not a support question] Use slideshow on information pages in: Shoppica 2 OpenCart Theme	2	2	3883 days	TB Support
Thumbnail Images in: Shoppica WordPress Theme	3	4	3883 days	TB Support
[Not a support question] Pagination doesn't work in: Shoppica 2 OpenCart Theme	2	7	3883 days	TB Support
[Resolved] Facebook comments position oc extension in: Shoppica 2 OpenCart Theme	2	4	3883 days	TB Support
[Resolved] Facebook like button description in: Shoppica 2 OpenCart Theme	2	5	3883 days	TB Support
[Resolved] The payment icon size? in: Shoppica 2 OpenCart Theme	2	3	3883 days	TB Support
[Not a support question] Shoppica for wordpress in: Shoppica 2 OpenCart Theme	2	2	3883 days	TB Support
[Not a support question] Adding Additional Checkout Questions in: Shoppica WordPress Theme	2	2	3883 days	TB Support WP
[Resolved] No pagination on shop items. in: Shoppica WordPress Theme	2	3	3883 days	TB Support WP