If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
Stylesheet(s) Not Loading in: Shoppica 2 OpenCart Theme	2	2	3892 days	TB Support
Tab NOT showing properly in place in: Shoppica OpenCart Theme	2	2	3892 days	TB Support
Combo Module for Shoppica 2 in: Shoppica OpenCart Theme	2	2	3892 days	TB Support
[Resolved] Shoppica Theme CP module is not in: Shoppica 2 OpenCart Theme	2	2	3892 days	TB Support
[Resolved] Responsive CSS issue affecting welcome text, brand carousel and banners in: Shoppica 2 OpenCart Theme	2	8	3892 days	TB Support
[Not a support question] Product to show the category it belongs to in: Shoppica OpenCart Theme	2	6	3892 days	TB Support
Product Slideshow not working on mobile devices (iphone) in: Shoppica 2 OpenCart Theme	3	6	3892 days	TB Support
Shoppica 2.2.4 + seopack PRO in: Shoppica 2 OpenCart Theme	2	2	3892 days	TB Support
[Resolved] Undefined index:thumb1 in special.tpl in: Shoppica 2 OpenCart Theme	2	4	3892 days	TB Support
[Resolved] Before and now price in two lines in: Shoppica 2 OpenCart Theme	2	4	3892 days	TB Support
Layout not Aligning in: Shoppica WordPress Theme	2	9	3893 days	TB Support WP
[Resolved] Shoppica Reviews AJAX – Anti SEO in: Shoppica 2 OpenCart Theme	3	7	3893 days	Insaint
[Resolved] Which Version of Woocommerce is currently Compatible? 1 2 in: Shoppica WordPress Theme	3	19	3896 days	TB Support WP
[Resolved] Breadcrumb nav issue, subcategory without arrow icon in: Shoppica WordPress Theme	2	6	3896 days	TB Support WP
random product name in category text header 1 2 in: Shoppica WordPress Theme	2	25	3896 days	TB Support WP