If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
CloudZoom Question in: Shoppica 2 OpenCart Theme	1	1	4126 days	aaron1988
Problem categories. Number of products in the categories infinite. in: Shoppica WordPress Theme	2	2	4126 days	TB Support WP
[Resolved] Fatal Error When Uploading Images in: Shoppica WordPress Theme	2	12	4127 days	TB Support WP
[Resolved] Custom CSS Problem in: Shoppica WordPress Theme	2	6	4127 days	TB Support WP
[Resolved] Upload image button disappear in: Shoppica WordPress Theme	4	10	4127 days	TB Support WP
[Resolved] Highlighted Menu Option in: Shoppica WordPress Theme	2	6	4127 days	TB Support WP
[Resolved] Multiple Product Thumbnails in: Shoppica WordPress Theme	2	3	4127 days	TB Support WP
[Resolved] Visual Composer VS Build-in Version in: Shoppica WordPress Theme	2	3	4128 days	PlayaX
[Resolved] Enable Social Share Option – NO FACEBOOK 'LIKE' BUTTON in: Shoppica WordPress Theme	2	8	4128 days	TB Support WP
[Resolved] Remove Decimal Place on Product Price Tag in: Shoppica WordPress Theme	2	4	4128 days	TB Support WP
[Resolved] Customising Theme_Catalog_RightColumnEmptyPlugin in: Shoppica OpenCart Theme	2	10	4129 days	TB Support
Slideshow Problem in: Shoppica OpenCart Theme	2	4	4129 days	TB Support
[Not a support question] I can not open my Administration, when I add the export and import in: Shoppica 2 OpenCart Theme	2	7	4129 days	gyb851229
Image zoom not working in: Shoppica OpenCart Theme	2	2	4129 days	TB Support
[Not a support question] Zopim patch is not working well when browsed via android phone in: Shoppica 2 OpenCart Theme	2	2	4129 days	TB Support