ThemeBurn Support

If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic Voices Posts Freshness Last poster
 
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2 5 2287 days  TB Support
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Modify the 'Information' menu or add new one

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Add another language

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[Resolved] put + wishlist and + compare one under the other for the hover efect

in: Shoppica OpenCart Theme

3 7 2287 days  Adyyda
[Resolved] How to make the “Attribute” dollar sign become smaller?

in: Shoppica OpenCart Theme

2 3 2288 days  nightcat
[Resolved] Color Schemer breaks Slideshow

in: Shoppica OpenCart Theme

2 3 2288 days  claireann
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in: Shoppica OpenCart Theme

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[Resolved] Credit issue for customer

in: Shoppica OpenCart Theme

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How to hide a part from your reply content?

in: General Questions

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[Resolved] Try to add banners, but end up received this error message!

in: Shoppica OpenCart Theme

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in: Shoppica OpenCart Theme

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[Resolved] Option Values Disappear

in: Shoppica OpenCart Theme

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Viewing topic 8,761 (of 8,779 total)