If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Mobile Theme – Compatible with Shoppica and Opencart in: Feature Requests	5	6	4461 days	TB Support
Affiliate link generator in: Shoppica OpenCart Theme	2	2	4461 days	TB Support
[Resolved] Twitter widget om footer space problem in: Shoppica OpenCart Theme	2	4	4461 days	TB Support
Options Images shown when hovering over options in: Feature Requests	2	3	4463 days	DVDL16
[Resolved] Justify text in info bar in: Shoppica OpenCart Theme	2	3	4463 days	DirtyNails
[Not a support question] Nivo Slider in: Shoppica OpenCart Theme	2	4	4463 days	TB Support
[Not a support question] How To set admin favicon ? in: Shoppica OpenCart Theme	2	2	4463 days	TB Support
[Resolved] Extra Banners in: Shoppica OpenCart Theme	3	6	4463 days	TB Support
[Resolved] Move price circle above product image in: Shoppica OpenCart Theme	2	10	4463 days	TB Support
Hyperlink Font – Shoppica footer font in: Shoppica OpenCart Theme	2	8	4463 days	TB Support
[Resolved] Horizontal Menu : Impossible to make less than 2 columns in: Shoppica OpenCart Theme	2	5	4463 days	steph71sport
[Resolved] Add more textures to Color Schemer in: Shoppica OpenCart Theme	2	3	4464 days	freakyal
Url Parsing Function in: Shoppica OpenCart Theme	2	4	4464 days	TB Support
How to get back the catalog>information>contact page after removing ? in: Shoppica OpenCart Theme	2	2	4464 days	TB Support
[Not a support question] Color Swatches on product options in: Shoppica OpenCart Theme	2	3	4464 days	TB Support