If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
Remove: Welcome visitor you can login or create an account in: Pavilion OpenCart Theme	2	4	2658 days	TB Support
[Not a support question] Is it possible to hide menu bar items if a visitor is logged in? in: BurnEngine	2	4	2658 days	TB Support
[Resolved] How to remove price 'sticker' from product in category view in: Shoppica 2 OpenCart Theme	2	4	2658 days	TB Support
[Not a support question] add subcategory as menu item in: BurnEngine	2	2	2658 days	TB Support
Feature request on Menus in: Technopolis OpenCart Theme	2	2	2658 days	TB Support
Save blocks for re-use in: Feature Requests	2	2	2658 days	TB Support
Compare badge does not hold state in: Technopolis OpenCart Theme	2	2	2658 days	TB Support
[Resolved] SEO pack | is it normal in: Technopolis OpenCart Theme	2	10	2658 days	TB Support
[Not a support question] How can I add PHP? in: BurnEngine	2	2	2658 days	TB Support
Override default product page in TRENDO OC theme in: BurnEngine	2	2	2658 days	TB Support
Many changes in: BurnEngine	2	4	2663 days	TB Support
[Not a support question] Problem with Mega Filter PRO waiting 2 weeks. Is there any support? in: Technopolis OpenCart Theme	2	2	2663 days	TB Support
error with folder controller in: Technopolis OpenCart Theme	2	2	2664 days	TB Support
[Resolved] Where is my return and affiliate pages? in: BurnEngine	2	4	2664 days	TB Support
counter time not active? in: Technopolis OpenCart Theme	2	4	2665 days	TB Support