If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Latest topics

Topic	Voices	Posts	Freshness	Last poster
[Not a support question] The issues we encountered when we installed technopolis theme on our multimerch store: in: Technopolis OpenCart Theme	2	7	2665 days	TB Support
Error after transferring to another hosting in: Kiddos OpenCart Theme	2	2	2665 days	TB Support
Breadcrumbs not showinh the whole path in: Technopolis OpenCart Theme	2	2	2665 days	TB Support
Change font size in: Technopolis OpenCart Theme	2	8	2665 days	TB Support
BurnEngine upgrade from 1.2.4 to 1.2.6 loading forever in: BurnEngine	2	11	2665 days	kaliyas
[Resolved] Shoppica 2 – AJAX Quick Checkout Lite in: Shoppica 2 OpenCart Theme	2	6	2665 days	TB Support
Can't make changes after deleting items in: Technopolis OpenCart Theme	2	2	2665 days	TB Support
[Resolved] layout problem 1 2 in: Shoppica OpenCart Theme	2	18	2665 days	TB Support
[Resolved] Silder (carousel) for Categories block in: Pavilion OpenCart Theme	2	2	2665 days	TB Support
[Not a support question] need a script in: BurnEngine	2	2	2665 days	TB Support
[Not a support question] "This topic has been marked as resolved" – NO, PROBLEM IS NO RESOLVED (#post-59472) in: Technopolis OpenCart Theme	2	4	2665 days	TB Support
[Resolved] Product price not calculated properly in: BurnEngine	2	2	2665 days	TB Support
[Resolved] responsive problems in: Shoppica OpenCart Theme	2	14	2668 days	TB Support
Site Freezes with auto price update in: Pavilion OpenCart Theme	2	2	2668 days	TB Support
Add Checkout-link in product view in: Pavilion OpenCart Theme	2	2	2668 days	TB Support