If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

Announcements

Forums

Latest topics

Topic	Voices	Posts	Freshness	Last poster
Doesn’t have Module or Theme under Extensions in: Pavilion OpenCart Theme	3	4	2230 days	TB Support
Problem when uploading pavilion_v.2.3.0 theme in: BurnEngine	2	5	2230 days	TB Support
How Can I Add On Product Page New Data in: BurnEngine	2	2	2230 days	TB Support
[Resolved] how to create a link on image thumb subcategory in: Pavilion OpenCart Theme	3	6	2233 days	LUCID-JEWELRY
Kiddos after update in: Kiddos OpenCart Theme	2	5	2235 days	TB Support
Latest Pavilion v2.3.0 for Opencart v1.5.6.4 in: Pavilion OpenCart Theme	2	2	2236 days	TB Support
error on OC 3.0.2 in: Pavilion OpenCart Theme	2	2	2236 days	TB Support
[Resolved] Erase CSS code from after importing sample data from Demo store? in: Pavilion OpenCart Theme	2	4	2238 days	TB Support
[Resolved] (Ajax Quick) Checkout not working on OC 3.0.2.0 and BurnEngine 1.3.0 in: Technopolis OpenCart Theme	3	5	2240 days	TB Support
[Resolved] Load minicart via ajax call in: Pavilion OpenCart Theme	2	5	2240 days	TB Support
[Not a support question] Use em instead of px for font size in: BurnEngine	2	4	2240 days	TB Support
i can't see my site in: Shoppica OpenCart Theme	2	2	2240 days	TB Support
[Resolved] edit the product.tpl file in: Kiddos OpenCart Theme	2	11	2240 days	TB Support
Error in Mega Filter PRO/PLUS extension in: Pavilion OpenCart Theme	2	2	2240 days	TB Support
ThemeBurn error (Category and SEO extension) in: BurnEngine	2	2	2240 days	TB Support