If you experience any problems with some of the ThemeBurn products, you can post a topic in the appropriate category. We will try our best to answer any questions you have within 2 business days (Monday to Friday, excluding public holidays), but during busy periods this may take longer. Our time zone is Eastern European Time (EET) +0200 UTC and we are usually available between 10:00 AM and 18:00 PM.

This forum is only intended to offer support for setting up your themes/plugins and addressing any bugs you encounter with them. We don’t support 3rd party items, but we always try to provide some reasonable help or give hints when it’s appropriate.

Please note, that there is no ‘urgency’, ‘importance’ or ‘ASAP’ priority in the support questions. They are processed in order and we reply to oldest topics first. So, when you bump a topic (intentionally or not) it goes backwards in the support queue.

Read the full support policy →

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Topic	Voices	Posts	Freshness	Last poster
[Resolved] Stylesheet missing – can’t install template in: Shoppica WordPress Theme	2	4	4106 days	TB Support WP
[Resolved] Error when activate Shoppica Theme in: Shoppica WordPress Theme	2	6	4106 days	TB Support WP
[Resolved] Theme looks like it hasnt any css in: Shoppica WordPress Theme	2	13	4106 days	TB Support WP
[Resolved] Can't install shoppica. Warning message in: Shoppica 2 OpenCart Theme	2	6	4106 days	TB Support
[Resolved] Mobile Price Label Help in: Shoppica 2 OpenCart Theme	2	4	4106 days	TB Support
[Resolved] Registration Page in: Shoppica WordPress Theme	2	2	4106 days	TB Support WP
How do related products work? (What attributes need to be set to make products related?) in: Shoppica WordPress Theme	3	5	4106 days	TB Support WP
How do I create a full width Shop Info and Footer ? in: Shoppica WordPress Theme	2	2	4106 days	TB Support WP
[Resolved] Availablity in: Shoppica WordPress Theme	2	4	4106 days	TB Support WP
[Resolved] Warning: cannot modify header information – wordpress error on mobile – FIXED – referred to another topic in: Shoppica WordPress Theme	3	4	4106 days	TB Support WP
[Resolved] Mobile Error – Need Solution in: Shoppica WordPress Theme	2	2	4106 days	TB Support WP
No formatting, no styling….totally lost in: Shoppica WordPress Theme	2	2	4106 days	TB Support WP
Cant login on login page in: Shoppica 2 OpenCart Theme	2	4	4106 days	KorSa
Shoppica2 error when enabling SEO url in: Shoppica 2 OpenCart Theme	2	6	4107 days	TB Support
2 Visual issues via mobile in: Shoppica WordPress Theme	2	2	4107 days	TB Support WP